nana56 is committed to protecting the privacy and security of every player's personal data. This policy explains exactly what we collect, why we collect it, how we use it, and the rights you hold over your information.
Six core commitments that define how nana56 treats your personal information — before you read the full policy below.
We collect only the personal information that is strictly necessary to provide our Services, comply with licensing obligations, and protect the security of your Account. We do not collect data speculatively.
Every data transmission between your device and the nana56 Platform is protected by industry-standard 256-bit SSL/TLS encryption. Your financial details and identity documents are never transmitted in plain text.
nana56 does not sell, rent, or trade your personal data to any third party for their own commercial purposes. Data sharing with service partners is strictly limited to what is needed to operate the Platform.
You have the right to access, correct, export, and request deletion of your personal data at any time. We honor these rights fully and respond to valid requests within 30 calendar days.
We retain your data only for as long as is operationally necessary or legally required. Once retention periods expire, data is securely deleted or anonymized in accordance with our internal data lifecycle policy.
We use cookies and similar tracking technologies solely to improve Platform performance, maintain session security, and deliver a better user experience. We do not use cookies for cross-site behavioral advertising.
This Privacy Policy applies to all personal data collected through the nana56 Platform at https://nana56.cam. By registering an Account or using our Services, you acknowledge that you have read and understood this policy and consent to the data practices described herein. This policy is incorporated by reference into our Terms & Conditions.
In this Privacy Policy, the following terms carry the meanings set out below:
nana56 collects the following categories of personal data from players. The specific data points collected depend on how you interact with the Platform:
| Data Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, KTP / passport number, photograph | Account registration & KYC verification |
| Contact Data | Email address, phone number, residential address | Account registration |
| Financial Data | Bank account details (BCA, BRI, BNI, Mandiri, etc.), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), transaction history | Deposit / withdrawal processing |
| Technical Data | IP address, browser type and version, device type, operating system, screen resolution, time zone | Automatically on Platform access |
| Usage Data | Pages visited, games played, bet history, session duration, clickstream data | Continuously during active sessions |
| Communication Data | Support chat transcripts, email correspondence, complaint records | When you contact customer support |
| Responsible Gaming Data | Deposit limits set, cooling-off periods activated, self-exclusion records | When player protection tools are used |
Note: We do not collect or store full payment card numbers. Financial data relating to bank transfers and e-wallets is limited to the account identifier and transaction reference necessary to process and verify payments.
The majority of your personal data is collected directly from you when you: register an Account on the Platform; complete KYC identity verification; make a deposit or request a withdrawal; contact our customer support team; respond to surveys or promotional offers; or set responsible gaming preferences in your Account settings.
Technical Data and Usage Data are collected automatically through cookies, server logs, and similar technologies whenever you access or navigate the Platform. This data collection enables us to ensure Platform security, detect anomalies, prevent fraud, and improve user experience.
In limited cases, we may receive data from: payment service providers (confirming transaction success or failure); identity verification service providers (validating submitted KYC documents); game studio partners (relaying gameplay data for bet settlement and audit purposes); or regulatory authorities (in cases where public sanction lists are checked to meet compliance obligations).
nana56 processes your personal data only for the following defined purposes:
nana56 relies on the following legal bases to process your personal data, as recognized under applicable data protection laws:
The processing of Identity Data, Contact Data, Financial Data, and Usage Data is necessary to perform the contract between you and nana56 (specifically, the Terms & Conditions). Without this data, we cannot provide the Services you have requested.
The processing of data for KYC verification, AML screening, and regulatory reporting is required to comply with legal obligations imposed by our international gaming license and applicable anti-money laundering statutes.
We process Technical Data and Usage Data for fraud prevention, security monitoring, analytics, and Platform improvement based on our legitimate interests in operating a secure, efficient, and attractive gaming platform. These interests do not override your fundamental rights and freedoms.
For marketing communications and optional data collection (e.g., surveys), we rely on your explicit, freely given consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.
nana56 does not sell your personal data to third parties. We share data only with the following categories of recipients, and only to the extent necessary to operate the Platform and comply with legal obligations:
We engage Third-Party Service Providers to deliver infrastructure, payment processing (Indonesian bank integrations and e-wallet providers), game content (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Pocket Games Soft, and others), customer support platforms, email delivery, analytics tools, and cloud hosting services. These providers process data on our behalf under strict contractual obligations and may not use your data for their own purposes.
KYC documents are transmitted to specialized identity verification service providers who validate the authenticity of submitted ID documents. These partners operate under confidentiality agreements and may not retain your documents beyond the verification process.
Where required by law, court order, or regulatory directive, we may disclose personal data to licensing authorities, law enforcement agencies, tax authorities, or other public bodies. We will notify you of such disclosure unless prohibited by law.
In the event nana56 undergoes a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity as part of the transaction. You will be notified via email and a prominent notice on the Platform if such a transfer affects your rights under this Privacy Policy.
nana56 primarily operates in and targets players in Indonesia. However, some of our Third-Party Service Providers (particularly cloud hosting, game studios, and payment processors) are located outside Indonesia and may process your data in jurisdictions such as Singapore, the European Union, or other regions where data protection standards differ from Indonesian law.
Where data is transferred internationally, we ensure that: (a) the recipient is located in a jurisdiction recognized as providing adequate data protection; or (b) the transfer is governed by standard contractual clauses or other approved safeguards; or (c) you have provided explicit consent to the transfer.
nana56 retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by law. Specific retention periods are as follows:
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymized in accordance with our internal data lifecycle policy.
nana56 employs industry-standard technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. Key measures include:
Your Responsibility: While nana56 takes extensive measures to secure your data, you are responsible for maintaining the confidentiality of your login credentials. Never share your password with any third party, and report suspected unauthorized access immediately.
Cookies are small text files stored on your device when you access the Platform. They serve essential functions such as maintaining your logged-in session, remembering your preferences, and analyzing Platform usage to improve performance.
The Platform uses the following categories of cookies:
Game content provided by third-party studios (Pragmatic Play, Evolution Gaming, NetEnt, etc.) may set their own cookies for purposes including session tracking, game state persistence, and fraud detection. These third-party cookies are governed by the respective studio's privacy policy, not this document.
You can manage or delete cookies through your browser settings. However, disabling strictly necessary cookies will prevent you from logging in or using core Platform features. Disabling performance cookies will not affect Platform functionality but may reduce our ability to troubleshoot issues you encounter.
nana56 does not use cookies for cross-site behavioral advertising or to track your activity on websites outside the Platform. We do not participate in third-party ad networks.
As a player on nana56, you hold the following rights in relation to your personal data. We honor these rights fully and respond to valid requests within 30 calendar days:
Request a copy of all personal data we hold about you, in a structured, commonly used format.
Correct inaccurate or incomplete personal data in your Account profile or our records.
Request deletion of your personal data, subject to legal retention obligations (5–7 years for KYC and transaction data).
Request that we limit how we process your data while a dispute or complaint is being resolved.
Receive your data in a machine-readable format and transmit it to another service provider (where technically feasible).
Object to processing based on legitimate interests or for marketing purposes. Withdraw marketing consent at any time.
To exercise any of these rights, contact our Data Protection team at [email protected] with the subject line "Privacy Rights Request." Include your registered Account username and specify which right you wish to exercise. We may request additional information to verify your identity before fulfilling the request.
nana56 targets a response within 30 calendar days for all valid rights requests. In cases where the request is particularly complex or requires retrieval of archived data, we may extend this period by an additional 30 days and will notify you of the extension and the reason for the delay.
The nana56 Platform is strictly restricted to individuals who are at least 21 years of age. We do not knowingly collect personal data from, or market to, persons under 21. All Account registration processes include age verification controls, and KYC documentation is reviewed to confirm date of birth before withdrawal privileges are granted.
If we discover that we have inadvertently collected personal data from an individual under 21, we will immediately suspend the Account, return any deposited funds to the source payment method (after deduction of any bonuses claimed), and delete the data from our systems.
Parents or guardians who believe their child has registered on nana56 should contact support immediately at [email protected].
The Platform may contain links to third-party websites (e.g., game studio promotional sites, payment provider portals, or Indonesian football league official pages). nana56 is not responsible for the privacy practices, security measures, or content of these external sites.
This Privacy Policy applies solely to personal data collected through the nana56 Platform. When you navigate to a third-party site, that site's own privacy policy will govern how your data is collected and used. We encourage you to review the privacy policies of all sites you visit.
nana56 reserves the right to amend this Privacy Policy at any time to reflect changes in legal requirements, our data practices, or the Services we offer. Where amendments are material (e.g., changes to data sharing practices or retention periods), we will provide at least 14 days' advance notice via email to your registered address and a prominent banner on the Platform.
The "Effective Date" at the top of this document will be updated to reflect the date of the most recent revision. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised policy. If you do not agree to the amended policy, you must stop using the Platform and contact support to initiate Account closure.
For questions, requests, or complaints regarding this Privacy Policy or how nana56 processes your personal data, please contact:
Email: [email protected]
Subject Line: "Privacy Inquiry" or "Data Protection Request"
Response Time: Within 30 calendar days
If you believe nana56 has processed your personal data in violation of applicable data protection laws, or if you are dissatisfied with how we have handled a privacy rights request, you have the right to lodge a complaint with a supervisory authority. For Indonesian residents, complaints may be directed to the relevant Indonesian data protection authority, if and when such authority is formally established under local law.
We are committed to resolving privacy-related disputes amicably. In the first instance, we encourage you to contact our support team directly so we can address your concerns. If informal resolution is not possible, dispute resolution procedures outlined in our Terms & Conditions shall apply.
Our dedicated support team is available 24/7 to answer questions about this Privacy Policy, help you exercise your data rights, or address any concerns about how your personal information is handled.